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Honest man starts honest company

image Chris Anderson standing tall and showing American pride

HOUSTON - Customers are not just customers to owner Chris Anderson. They become part of the Honest Overhead Door family because “they help build what the company is today.” Most work is received through referrals, so Anderson credits the success of his company to his customers. He recognizes that going above and beyond for customers will have a reciprocal effect; those same customers send their friends and loved ones to Honest Overhead Door for repairs, too.

    Anderson volunteers in his community. Mowing the grass or hauling off old trees for those that are physically
unable to do so brings him gratification. Volunteering is also a way for Anderson to “meet new people and make new friends in the community.” He feels that his genuine desire to support others speaks for the company overall.
    Houston has always been familiar for Anderson. He was born nearby in The Woodlands and grew up for 12 years in Boling, TX. Working for a garage repair national chain, Anderson mastered repair and installation. Working for that particular
national chain company prompted him to start his own family-operated business. Witnessing first hand the over-charging of customers made Anderson cringe. He also experienced low paying commission for hardworking employees. All of this encouraged Anderson to make a needed change.
    Honest Overhead Door opened its overhead doors on April 1, 2017 where they continue to serve all of Houston, including Livingston and Cold Springs. The company currently resides in New Caney, TX, which is north of Houston in Montgomery County. They will travel 75 miles to meet the needs of their clients.
    As a garage door company, they handle everything concerning garage doors. Examples include installing new garage door springs, door rollers and even installing a brand new custom garage door. Anderson states that they are trained and experienced in many different types of garage doors varying in size and weight.
    There are many pieces that work together in a garage door to make it open and close. It can take just one tiny piece to malfunction for the entire garage to not work. So the most-requested service is general maintenance and repairs; this can range from spring change outs to cable change outs.
    Anderson’s favorite types of projects include custom garages. It is a chance for him to showcase what he can do and build on his portfolio. The more creative the request, such as custom garage roofs, lifts and doors, the better for Anderson. A recent custom install includes a 10x12 Intellicore Clopay door with 48 in. of high lift and a 4-12 roof pitch. Every part of this particular project is as custom as it gets.
    Kassandra is a huge help to the company, according to Anderson. She does a little bit of everything. Even though she works in the office, she is still very knowledgeable in the field. Kassandra assists in installs, handles customer service and schedules appointments.
    It is important for Anderson to stay vigilant and expand in services to meet the needs of his clients. Honest Overhead Door has plans to provide custom fabricated gates with gate openers. By gaining more experience in the use of welding machines and delving more into the world of gates, Anderson will soon provide gate assistance. The company is excited to introduce this new addition to their offered services.
          The word “Honest” is intentionally the first word in the company name. After working for what Anderson called a dishonest company, he wanted to put the emphasis on his company’s trust.
    “We provide honest repairs and feel everybody should be provided a grade-A customer service along with reliability and integrity,” Anderson said.
    Honest Overhead Door is a garage installation and repair contractor in New Caney, TX. -tnp


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Tracy Peters tracy@constructionnews.net